DOCaMEx, a web-based educational and decision support tool that offers a new way of structuring knowledge based on concept maps and technological reasoning trees
Résumé
Faced with the increasing aging of the labour force in industry, the migration of processes to
industry 4.0 along with recruitment difficulties in certain sectors, one of major challenges
manufacturers face today is their capacity to build intelligent platforms for acquiring, storing
and transferring their know-how and knowledge. Increasing automation and decision-making
guided by data may also lead to the reduction of human labour in the production process,
which may contribute to the disappearance of jobs, the reduction of expertise and the loss of
know-how in manufacturing organizations. Weakened by this context, industry must also deal
with increasingly restrictive standards, while struggling to rely on a growing quantity of generic
knowledge and massive data, due to scientific and technological advances. Industrial sectors
must turn to the acquisition of digital tools to structure their knowledge domain and then to
develop and exploit the knowledge bases. Organising the transmission of knowledge and
know-how within the company means enabling employees to acquire a methodology to
transfer expertise in an effective and sustainable manner. DOCaMEx proposes a web based
tool allowing stakeholders of any food industry sectors to collect, structure, share, remobilise
the knowledge and know-how in a context of numerical and digital transition. It is composed of
a reasoning engine, based on decision tree structures, that is capable of proposing action
levers whose implementation can correct or maintain quality and an electronic knowledge
book, based on a semantic network, capable of giving the user access to the entirety of the
knowledge gathered from all sectors of the industry. Its aim is to:
-Avoid the loss of knowledge and know-how when people retire
-Formalize good practices and capitalize reusable knowledge to make transfer durable
-Encourage the sharing of expertise on a daily basis within the sectors
- Optimise and make reliable the handover between two or more people
-Ensure the preservation of knowledge and skills in the various sectors
It has the advantages:
- Usable by all stakeholders in all types of environments and with different levels of
accessibility,
- Ergonomic interface,
- Integrated and manageable tool in the company,
- Semi-automatic construction and updating of the shared knowledge